1. Go to the page of the product you wish to purchase, when necessary select the size or finish of your preference and add the products to your shopping cart.

2. When your order is complete, click Go to Cart. This will take you to a page where you can review the items you have added and will allow you to write a message if it is a gift.

3. Click on Checkout and on the next page you will be able to fill in your shipping information. Once you have filled out the necessary fields, click on continue with shipping.

4. Here you must choose the type of shipping you prefer and then click continue with payment.

5. Choose a payment option from those presented and click on complete order.

6. Once the payment is authorized you should receive a confirmation email.

Please note that parts that are not in stock take approximately 14 business days to be produced and shipped.

Although you can make purchases without registering, the registration option will allow you to save different addresses and payment methods.

You can make your payment with any Visa, Master Card, American Express credit or debit card or through PayPal.

To apply a discount code, when you check out your purchase, you will automatically be given the option to enter the code on the left side of the screen on computers or on mobile devices by clicking on show order summary or on the payment screen.

At the moment, purchases can only be made for the interior of the Mexican Republic, the United States, Canada, Spain, Italy, France and the United Kingdom through our website. If you wish to purchase from any other country, write to us at hola@manimaalai.com or send us a message on Instagram (@manimaalai) to manage your purchase.

Standard Domestic Shipping - 2 to 6 business days - $190

Domestic Express Shipping - 1 to 2 business days - $280

Shipping to the United States - 3 to 7 business days - $490

Canada Shipping - 15 business days - $1,1507

Shipping Europe (Spain, Italy, France and the United Kingdom) - 15 business days - $1,350

For purchases equal to or greater than $3,000 pesos , domestic shipping is free.

Express shipping will be processed if the piece is in stock, otherwise its production time is 14 business days.

Once you have made your purchase, your order may take up to 72 hours to be processed. If your jewelry is in stock, the estimated delivery time is 1-4 business days, otherwise due to production time the estimated delivery time is 14 business days.
If you would like to request delivery on a specific date or to inquire about the availability of a piece, please send us an email to hola@manimaalai.com or call us at +52 81 8335 6259 (hours: Monday to Saturday from 10 am to 8 pm).

Business days from Monday to Friday .

We make all our shipments through the FedEx or DHL service.

We always send a confirmation email. If you do not receive it, please send us an email to hola@manimaalai.com or call us at +52 81 8335 6259 (business hours: Monday to Saturday from 10 am to 8 pm). We will contact you as soon as possible to resolve the issue.

We know that it is difficult to buy when you do not physically know the product. We trust that you will love our pieces and for your peace of mind we offer a return for product exchange if the piece was not to your liking. If you want to make an exchange, please notify us within the first 15 days of receiving the product at hola@manimaalai.com.

Note: It is important not to remove the label from the product. All sales are final. MANI MAALAI only makes exchanges for merchandise and does not make refunds. For more information visit our Exchanges section.

The photographs that appear on the website are faithful to the products, but it should be noted that they are taken in high quality with the aim of reflecting each piece of jewellery in maximum detail. In some cases, the customer may find differences in those products in which the raw material itself and its manufacturing process influence the final result, such as products made by hand.
Occasionally, there may be differences in colors and details depending on the monitor from which you are viewing our website. In addition, when a piece has gems, it must be taken into account that they are natural and therefore each gem is unique and there are minimal variations in size, color and brightness between them.

If you received a damaged item or one that is different from the one purchased, you must notify us at hola@manimaalai.com or by calling (81) 83-35-62-59 (hours: Monday to Saturday from 10 am to 8 pm). This report must be received within the first 24 hours of receiving the product. We will contact you as soon as possible.
For more information visit our Changes section

All MANI MAALAI jewelry has a 3-month warranty from the date of purchase against manufacturing defects.

If you wish to carry out any repair or maintenance on your part, send us a message with a photo of the product to hola@manimaalai.com MANI MAALAI does not repair parts that are not from the brand.